The Role of the Worksite Staff
Mentor Roles and Responsibilites include:
- Learning techniques for effective communication and interaction with apprentice
- Mediating between trainers, supervisors, owners and apprentice
- Informing apprentice about the workplace norms and customs, social aspects
and expectations of the workplace
- Providing caring, consistent and concrete support and guidance to the
apprentice
Supervisor/Trainer Roles and Responsibilities include:
- Explain responsibilities and expectations up front to apprentice and all
appropriate staff
- Break tasks down to manageable components
- Assist in development of apprentice training plan with employer
- Provide instruction in job and industry related competencies
- Educate the apprentice in workplace safety
- Assess apprentice progress and certify skill achievement
- Report serious concerns, behavioural difficulties or apprentice needs
to the employer
Best Practices for ON-THE-JOB Training
- Training is an investment in the future of the company and in the future
workforce.
- Training is teamwork. Involve your apprentice and journeypersons/trainers
in all aspects of the training process.
- Show your commitment. Demonstrate your commitment to training by fostering
a training culture in the workplace. Educate your staff on the value of
training and that the apprentice is a valued asset. Provide recognition
of excellence.
- Get involved. Be informed about the Industry Training Authority in BC
or the Trades Advisory Committee for your trade.
- Maximize productivity while providing on the Job Training. Meaningful
training will affect productivity cost. You need to allow sufficient time
for training.
- Motivation breeds productivity. Foster team work and demonstrate a good
work ethic. Give your trainers and journeypersons authority and responsibility
around the apprentices training.
- Your employees are your greatest asset. Hire the right apprentice and
journeypersons. Develop positive professional relationships with your employees.
Set out clear expectations, recognize and reward and provide prompt feedback
when required.
- Show the apprentice your business. Take time to show your apprentice(s)
around the work site. Explain the nature of your business, how it works
and how the apprentice fits into the "bigger" picture. If the
apprentice understands your commitment and investment to the business, you
are more likely to benefit.
- Involve your staff. Have regular meetings which include apprentices and
journeypersons/trainers. Keep everyone informed of business expectations,
quality control, productivity and efficiency requirements.
- Provide informal and formal monitoring. Informal monitoring is daily observation
and feedback. The apprentice needs to know where he stands. Formal performance
reviews should include the apprentice, supervisor, journeyperson and should
be documented in the apprenticeship record book. The formal evaluations
should be done at regular intervals and always completed before the apprentice
goes for apprenticeship straining at a training institution.
- Consider assigning the apprentice a mentor. The apprentice should always
have access to qualified and competent journeypersons.
- Move the apprentice around. Vary his exposure to trade skills.
- Keep your workplace up to date with the appropriate tools and technology.
- Consider sharing the apprentice with another employer who offers work
experience in areas you can't.
- Encourage apprentices to take supplementary training courses and programs.
- Develop a detailed training plan with training objectives and timelines.
"The Government of Canada has contributed funding to this initiative."